GMCPauls Truck Parts
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  Fax-(773)-442-0103
505 Adams Drive / Rockville, IN / 47872
Email- robbinspd1199@yahoo.com


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Local Walk In Sales

We are a Internet & Mail Order based business if you would like to drive to our warehouse and pick up parts please contact us first to arrange a time & date to do so. This helps to avoid parts not in stock that you would like to pick up and ensures that someone will be here to meet and help you when you arrive.

International Orders

WE NO LONGER ACCEPT ORDERS FROM OUTSIDE THE USA All International orders placed online will be voided. This is due to the extreme number of stolen credit cards being used to make purchases from overseas.

Shipping Payment & Return Policies

Credit
GMCPauls Truck Parts  accepts Mastercard, and  Visa  for your convenience. When placing your order, be sure to include the credit card number and expiration date. If different from person placing order, include card holders name, address, home phone, and business phone.

Money Orders
Payment by Money Order will insure that your order is processed as quickly as possible. Usually the order will leave within 24 hours of receipt.

Certified Check
GMCPauls Truck Parts will accept certified checks as payment. Fill out your check for the total amount of your order (including shipping fees, etc...), take it to your bank and have teller certify it for the amount of purchase. Your check will be stamped with certification, and your bank will guarantee payment. We do not hold mail orders for clearance when paid by certified check.

Personal Checks
Personal checks must include the name, address, and check number preprinted on the check. Only first party checks will be accepted. All orders paid by personal checks are held 15 business days pending clearance. If you need your parts in a hurry we recommend sending a money order or have your personal check certified.

Refused Shipments
All refused orders will be subject to a 20% restocking fee. GMCPauls Truck Parts will consider the entire order canceled and void with no notification to the customer. The customer will be billed 20% plus all freight charges to and from destination.

 

Shipping Outside Continental USA
  All orders that ship outside the continental USA will be charged additional shipping above those rates shown online at checkout. If you wish to know these costs before ordering please phone or email for any additional shipping costs. We do not ship Truck Freight items outside the USA.

Returns
All sales are final unless part received is defective or other than ordered. No returns after 30 days.  Defective parts or parts other than ordered that are  received must be returned for exchange within 30 days of purchase otherwise you void the ability to exchange it. All parts sold by GMCPaul's are warranted to you the original purchaser, to be free from defects in the manufacturing and materials for a period of 30 days from the date of original purchase from us. You must notify us in writing within the warranty period to make a claim. All  defective parts will be replaced with a non-defective part or repaired at our discretion and we will pay all shipping to you ( Subject to our discretion we may or may not issue a call tag for defective parts so do not dispose of parts without our confirmation).  GMCPauls Truck Parts will not accept returned goods without prior authorization. Customer will pay freight on all returned orders and under no circumstances will shipping charges be refunded for shipping to the customer or return shipping. Important: Any item which has been altered, painted, installed or deemed non-resalable by GMCPauls Truck Parts are not eligible for return and will be returned to the customer. All literature, including books, manuals, diagrams, and printed materials are non-returnable due to the nature of the material included.  Truck Freight Items, Electrical parts, Carpet, Upholstery, drop suspension parts, under-bed conversion tanks and all special order items are non-returnable.  Liability of GMCPaul's Truck Parts  and our suppliers, under this warranty is limited to repair or replacement of the defective or incorrect part. GMCPauls truck parts and our suppliers, hereby disclaims all other warranties, whether expressed or implied, including but not limited to all warranties of merchantability and fitness for a particular purpose. GMCPauls truck parts and our suppliers, are not responsible for damage caused by abuse, incorrect installation, modification, shipping accidents, or normal wear; nor is GMCPauls or it's suppliers, responsible for any labor charges, inconvenience or other expenses related to the installation or use of our products.

Truck Freight
Products to large or heavy to be shipped by UPS (fenders, hoods, etc..) must be shipped by Truck Freight. Your order must be prepaid in advance including freight charges. Please Email GMCPauls Truck Parts For Shipping Quotes  Please include a commercial business address whenever possible. Contact our customer service department for additional information.

U.P.S. Oversize
All items considered "OS" (oversize) can be shipped via UPS, with a minimum fee of 30lbs. Will be charged in accordance with their actual weight. There may be products listed in this catalog which are oversized but may not be indicated as such. We reserve the right to charge an oversize fee on any order which contains oversize products, even though it may not be indicated in catalog.

Insurance
Each order is shipped fully insured for loss or damage. 

Damage Claims
Always check the contents of your shipment in the presence of the person delivering the merchandise as we insure your shipment in your behalf. Should any damage occur, immediately notify UPS, Fed-Ex Ground or the truck freight company delivering your goods to insure a prompt replacement of any damaged goods, as soon as the carrier pays the insurance claim filed by us on your behalf a replacement will be sent. If you require a replacement quicker than the carrier pays your damage claim you can pay for a 2nd and have it ship immediately. Otherwise all replacements will be shipped after the claim is paid as once we release your part to the carrier we are no longer contractually responsible for any damages that occur beyond our control for the part once its in the carriers possession. Notify GMCPauls Truck Parts  customer service department for instructions on returning damaged goods. GMCPauls Truck Parts  accepts no responsiblity for parts damaged in transit. No credits or refunds will be issued until claim is settled.

Sheetmetal parts are very susceptible to slight damage due to the nature of the product and shipment methods. No credit will be issued for sheetmetal that has small pecks, dings, scratches, or other minor flaws. ANY body panel (Factory original or reproduction) requires minor body work when installed for a show quality finish. 
Tailgates and fenders are packaged as securely as possible but are 2 components that are very large and easily damaged. These pieces are best shipped truck freight to receive them 100% damage free which is what we recommend. However we leave the shipping method choice to you, If you do not specify Truck Freight delivery on these 2 types of items and Fed-Ex or UPS damages them you will need to repair damages as damage claims will most likely be denied by them due to their being a large sheet metal part.

***BE ADVISED THAT IF YOU ACCEPT DELIVERY OF ANY DAMAGED FREIGHT AND FAIL TO NOTE IT ON THE FREIGHT BILL or to FED-Ex or UPS driver at time of delivery, THAT FREIGHT IS YOURS, AS YOU HAVE ABSOLVED THE FREIGHT LINE OF ANY AND ALL RESPONSIBILITY BY YOUR SIGNATURE***

Disclaimer
GMCPauls Truck Parts 
will not be responsible for any damage or loss caused by delays, failures, or any consequential damage arising from any cause whatsoever, nor for the labor, transportation, or any other charges incurred in the replacement or repair of a defective item. We shall not be liable for personal or mechanical damage caused by the use or misuse of any of our products. We are not responsible for typographical or printing errors. Prices are subject to change without notice.

 

GMCPauls Truck Parts
Fax-(773)-442-0103

505 Adams Drive / Rockville, IN / 47872
Email- robbinspd1199@yahoo.com